Moving into your new home
Welcome – this part is easy.
When you purchase a property, the seller’s solicitor takes care of the ownership paperwork, so you can focus on settling in.
- Your water and wastewater services will automatically be billed by your district council.
- You’ll be covered by our customer contract, which outlines what you can expect from us and what we need from you.
- If you have any questions, your local council is there to help.
No forms, no extra steps – just one less thing to think about on moving day.

Moving out and selling your property
We know moving can be busy – here’s one thing you can tick off your list.
Your solicitor will take care of the ownership paperwork, including notifying your local council.
To keep everything running smoothly, it’s a good idea to check that they have:
- arranged a final water meter reading (if your property has a meter)
- received and paid the final water bill on your behalf.
Once that’s sorted, you can focus on what matters most – your move.
Moving within the Waipā District?
If you’re moving in or out of the Waipā District, you’ll need to let the council know your new address.
It’s a quick step that helps keep your services and records up to date.
Handy tips for when you've settled into your new home
A few small checks can give you peace of mind in your new home:
Check your water meter (if you have one)
Make sure the meter number matches the one on your council water rates.
This helps ensure you’re being billed for the right property.
Keep an eye out for leaks
Check your meter: turn off all taps and appliances. If the meter is still moving, there may be a leak.