At the moment, your local council bills you for your water and wastewater services.
Need a new water or wastewater connection? At the moment, you apply through your local council.
Moving house is a busy time. Here's what to do and who to contact to keep your water services on track.
Noticed a leak, wastewater overflow or other issue? Report it to your local council so we can dispatch crews.
At the moment, you pay your local council for water and wastewater services at rates set by them. In time, we will set charges and bill you directly.
As our customer, you can expect reliable services. Here you'll find information about your contract and the commitments we make to you.
Over time, we will set up a customer services team. When that happens, you will be able to get in touch with us directly if you have any questions or concerns. We will also start to bill you directly.
We’ll let you know in advance, before these changes happen.
