Contact your council to apply for a connection
If you’re building a new home, subdividing, or developing a site, you may need approval for drinking water supply, wastewater services, meter installation, or upgrades to existing connections. Requirements vary by district and depend on the local network and infrastructure.
If you want to apply for a new connection or have a query about your development plans, please contact your district council.
What you may need to provide
When applying for a new or upgraded connection, you may be asked for:
- property address or legal description
- site plans
- building consent details
- proposed water demand
- drainage information
- engineering plans (where required).
Processing times depend on the complexity of your project, existing network capacity, consent requirements, design approvals, and construction scheduling. Your local council can advise on district‑specific requirements.
If you’re unsure what type of connection you need, contact your local council for guidance.
Planning a commercial or large development?
Commercial, industrial, and large‑scale developments may also require additional assessments like demand modelling, capacity checks, trade waste requirements, backflow prevention, and specific design or servicing standards. Early engagement with your local council helps to avoid delays.
Contact your council for queries about:
- subdivision servicing requirements
- network capacity
- engineering approvals
- infrastructure contribution information
- connection applications
- technical standards and drawings.
Infrastructure and design standards
All new infrastructure needs to meet required standards to ensure long‑term performance, safety, and maintainability. This may include:
- pipe materials and sizing
- pump station requirements
- metering standards
- backflow prevention
- access and maintenance provisions
- construction quality standards.
Right now, district‑specific standards still apply. Please check current requirements with your local council before lodging your application.