Whakapā mai

Residents and businesses

Please contact your council directly if you need support with:

• water and wastewater charges on your property rates bill
• reporting a service issue such as a leak, water outage or wastewater overflow.

They are best placed to help quickly.

Currently, we provide services in the Waipā, Waitomo and South Waikato districts. We don’t yet provide services in Matamata-Piako, Hauraki and Ōtorohanga, but if you live in one of these districts and need support with a bill or want to report a fault, follow these links below.

Property developers, large and small

Please contact your council directly if you need support with:

• approvals for housing and commercial developments
• new connections.

Trade waste

Please contact your council directly if you need support with:

• trade waste general enquiries
• trade waste compliance.

Other enquiries

For recruitment queries, please email hr@waikatowaters.co.nz

For procurement enquiries, please email procurement@waikatowaters.co.nz

For media queries, please email mediaenquiries@waikatowaters.co.nz

To send or query an invoice, please email invoices@waikatowaters.co.nz

To contact our chief executive, please email ceoffice@waikatowaters.co.nz

To contact our board chair, please email chair@waikatowaters.co.nz

To contact our board directors, please email director@waikatowaters.co.nz

For other enquiries, you are welcome to email us at ask@waikatowaters.co.nz

You can also call us on (07) 838 7447